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Description:
The Total Quality concept as a way to continually improve competitiveness began to gain wide acceptance in the United States in the late 1980s and early 1990s. However, individual elements of the concept, such as the use of statistical data, teamwork, and employee involvement, have been used by visionary organizations for years.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.