The reason that we were unable to initiate your payment is because you have not yet selected your preferred payment method.
In order to set the payment preference in your account settings, first you'll need to log in. Starting (here
) click "log in," and then enter your username and password. When you have logged into your account, please click 'Settings'. Once you do this, on the next page please scroll down. On the left side of the screen under ''Account Management,'' click "Enter payment information".
Once you have filled out your payment information please select the Update Payment Information link at the bottom of the form to save your information. Payment cycles for individual sellers are on the 7th and 22nd of every month. If all your information is updated and correct and your orders have been marked delivered and you are still not receiving payment, please contact us here